Field app

The field app is for technicians on the road. It shows your jobs, lets you work through each one, and keeps everything on the phone until there is signal to send it. You can do a whole day without coverage.

Signing in

Install Rangefront Waste from the App Store or Google Play. Every company uses the same app; it takes your company's colours and logo once it's linked.

1. Ask the office to make you a link code (Admin > Work phones > Link a phone).
2. In the app, open Settings and tap Link with a code.
3. Scan the QR code on the office screen. If you can't scan it, tap "Type the code instead" and enter the server and code they read out.
4. Check your company name, your name and the server are right, name the phone (for example "Harry's iPhone"), and tap Link this phone.

You don't type a password on the phone. The code works once and only for 15 minutes; if it runs out, ask for a new one. If the company or server isn't one you know, stop and call the office.

On a Rangefront-hosted company you can also sign in with your email and password in Settings.

The office can switch a phone off at any time. If that happens the app clears its saved work and asks you to link it again, so tell the office before you hand a phone back.

Settings also has the app lock. Set a PIN, and turn on fingerprint or face unlock if the phone has it. The app locks itself when you leave it.

If your company has set its colours and logo, the app uses them after the first sync. Your logo shows at the top of the Jobs tab and in Settings.

Today's run

The Jobs tab lists your jobs by day: today first, then the week ahead. Each row shows the time, the site, the type of work (colour and label), the status, and a red Hazard mark where the site has one. Pull down to refresh.

The bar at the top starts and ends your shift (Start shift). Time on a job is logged for you from the job's status changes.

Tap a job to open it. At the top you see the job type, status, and anything you must know before you arrive: hazards, access notes, driveway notes. Below that:

• Visit: when, where (tap to open directions), the system, and the customer's phone numbers (tap to call).
• Instructions from the office.

Statuses

The button at the bottom of the job moves it along. It only offers the next step:

Button	What it does
On my way	Tells the office you are travelling. Customers who have a tracking link can see you approaching.
Arrived	Records your arrival with your GPS position. The app asks for location permission.
Start work	Starts the job.
Complete job	Sends the job to the office for review. The app asks you to confirm first.

A job can only be started once the office has dispatched it. When a job is finished the bottom bar goes away.

Field work

The Field work list on each job holds the tools for the visit.

• Scan QR tag: scan the sticker on the system so what you record is tied to the right system.
• Location evidence: record en route, arrival, tank point and disposal stop positions.
• Photos: take or choose photos. Pick what they show (before, after, issue, site) and add a caption. A photo can be marked up with pen, arrow, circle, box and text. The original is never changed; the marked-up copy is saved alongside it.
• Checklist: the form the office set for this type of work, for example a commissioning certificate or service tests. Save a draft and come back, or queue the finished checklist.
• Signature: sign with a finger. Customer, site contact and technician signatures are supported.
• Job note: type or dictate a note, then use the tidy-up option to clean it up before saving.
• Team: message the office about this job.
• Log a fault: record a defect against the system, with a severity.
• Draft a quote: price extra work for the customer while you are on site. It goes to the office as a draft.
• Take payment: appears once the job is finished. Show the customer a QR code for the pay link, text them the link, or record cash or cheque.

Your own Time screen lists the day's entries.

Extra fields

Your company may add fields to a job, for example a disposal docket number. They show as their own section on the job sheet, named after the plugin that added them. A section called Before you complete holds fields you must fill in to finish the job.

• Type, tap a choice, switch yes/no, enter a date, or take a photo, depending on the field.
• A field marked Required must be filled in before Complete job works. The bar lists what is missing.
• An answer you cannot save shows the reason under the field, for example a number outside the allowed range.
• Answers are saved on the phone as you go. They show Not sent yet until they have been sent.
• Fields about the site or the system also show on the system's page.

If a field cannot be edited in your version of the app, it shows its value as plain text. Update the app to fill it in.

Working offline

Everything above works with no signal. The app keeps the jobs it last downloaded, and keeps what you record in a queue.

• Sync happens when you pull down on the Jobs list or tap Sync now on the Saved work tab. It downloads the week's jobs and sends everything waiting.
• Saved work shows how many items are waiting, how many need review, and when the last sync and send happened. Photos upload after the data, so they may follow a little later.
• If something could not be sent, it shows under Needs review. Open it to retry or discard. A discarded item is not sent.
• If the office reassigns or reschedules a job, it leaves your list at the next sync. A job with work still waiting to send stays until that work has gone.

Sync early in the morning, and again when you have signal at the end of the day, so the office sees your completed jobs.

Not working?

• "Could not sync": the phone has no signal, or the company's server is unreachable. Your work is still saved. Try again later.
• "Device revoked": the office switched the phone off. Link it again with a new code after they confirm.
• A job shows "Sync the route before sending field status": pull down on the Jobs list first.